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Now What? Expectations in the RCM onboarding process.

Thursday, August 31st 2017 11:44 am
"If you can't describe what you are doing as a process, you don't know what you're doing."                        ...

Measuring Staff Performance - Part I

Wednesday, December 9th 2015 8:33 am
"Measurement is the first step that leads to control and eventually to improvement. If you can't measure something, you  can't understand it. If you can't understand it,...

Come on in, the water's fine! Sticking your toe in the RCM pool

Tuesday, April 8th 2014 1:08 pm
Several years ago the American Dental Association ran a commercial that said, "Ignore your teeth and they'll go away."  A healthy revenue cycle is a lot like that. There was a time...

Just What Do You Mean, "Pay for Value?" Part I

Monday, September 16th 2013 11:38 am
There's a Chinese proverb that goes, "When the winds of change blow, some people build walls, others build windmills." In the business of healthcare, change is a ruthless beast. It...

Not So Fast - Don't Cash that EHR Incentive Check Just Yet

Thursday, May 23rd 2013 3:39 pm
So, you did the research and purchased a certified EHR system.  You invested in training.  You made every effort to use the software in a meaningful way.  You attested to meaningful...

Stone Soup - What Captain Kangaroo Can Teach Us About Revenue Cycle Management

Wednesday, March 13th 2013 9:19 am
Way back when I was a little kid and we only had three television channels (assuming the cloud cover and wind direction were co-operating), I would get up every morning at 8:00 AM to watch Captain...

Don't Try This at Home - What Remodeling My Kitchen Taught Me about Medical Billing

Thursday, February 28th 2013 8:52 am
My wife and I recently began an extensive remodel of our kitchen, laundry and downstairs bath. Before he began, our contractor, Rodney (his real name) began to walk us through the process from...

past blogs

Let's be Thankful Together
Wednesday, November 22nd 10:18 am
Promises and the Art of Not Keeping Them
Friday, June 2nd 9:24 am
Of Dementia and Documentation
Thursday, April 13th 12:14 pm
More »


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