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Now What? Expectations in the RCM onboarding process.

Thursday, August 31st 2017 11:44 am
"If you can't describe what you are doing as a process, you don't know what you're doing."                        ...

Make "Payment Convenience" a Key Term in Your RCM Vocabulary

Thursday, August 17th 2017 11:27 am
For a while now, there has been a steady drum beat in the healthcare press regarding MACRA/MIPS and the importance of provider participation.  It is no stretch to say an entire industry has...

Promises and the Art of Not Keeping Them

Friday, June 2nd 2017 9:24 am
“If it sounds too good to be true, it probably is.”  - Unknown
“Here's the way I see it, Ted.  Guy puts a fancy guarantee on a box 'cause he wants you to feel all warm and toasty inside.”  -Tommy Callahan

Miracle Cures and Medical Billing

Monday, April 3rd 2017 8:46 am
“Honesty is such a lonely word
Everyone is so untrue
Honesty is hardly ever heard
And mostly what I need from you”...

Are you cash-flowing your patients' lives?

Tuesday, November 8th 2016 12:59 pm
Last night a member of my immediate family spent over two hours in urgent care - two doctors, four nurses working simultaneously, two separate blood draws, multiple tests and protocols. ...

Measuring Staff Performance - Part III

Monday, December 21st 2015 9:58 am
  "There are two possible outcomes: if the result confirms the hypothesis, then you've made a measurement. If the result is contrary to the hypothesis, then you've made a...

Measuring Staff Performance - Part II

Wednesday, December 16th 2015 9:28 am
"Every line is the perfect length if you don't measure it."                                  ...

Measuring Staff Performance - Part I

Wednesday, December 9th 2015 8:33 am
"Measurement is the first step that leads to control and eventually to improvement. If you can't measure something, you  can't understand it. If you can't understand it,...

past blogs

Promises and the Art of Not Keeping Them
Friday, June 2nd 9:24 am
Of Dementia and Documentation
Thursday, April 13th 12:14 pm
Miracle Cures and Medical Billing
Monday, April 3rd 8:46 am
More »


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