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Now What? Expectations in the RCM onboarding process.

Thursday, August 31st 2017 11:44 am
"If you can't describe what you are doing as a process, you don't know what you're doing."                        ...

Make "Payment Convenience" a Key Term in Your RCM Vocabulary

Thursday, August 17th 2017 11:27 am
For a while now, there has been a steady drum beat in the healthcare press regarding MACRA/MIPS and the importance of provider participation.  It is no stretch to say an entire industry has...

Cash may be king, but Cash Flow is the power behind the throne.

Friday, March 17th 2017 11:16 am
A friend of mine says, “Money isn’t the key to happiness, but if you have enough money, you can get a key made!”  That’s not really true, of course, but inconsistent cash...

MACRA, MIPS, and APMs Understanding the move to value-based reimbursement

Monday, April 4th 2016 10:41 am
"It's not about the cards you're dealt, but how you play the hand."  - Randy Pausch, the Last Lecture
Seems like not too long ago we were all fixated on the annual near-catastrophe called the Sustainable Growth Rate (SGR).  Every quarter of the healthcare world would lament the impending 26% cut...

RFP, RFI, or RFQ. Anyway you spell it...

Monday, March 7th 2016 8:38 am
Technically speaking, they're different. The Humboldt State University's IT Services website explains the differences between them, if you care. That long questionnaire designed to...

Measuring Staff Performance - Part III

Monday, December 21st 2015 9:58 am
  "There are two possible outcomes: if the result confirms the hypothesis, then you've made a measurement. If the result is contrary to the hypothesis, then you've made a...

Measuring Staff Performance - Part II

Wednesday, December 16th 2015 9:28 am
"Every line is the perfect length if you don't measure it."                                  ...

Higher Deductibles and Co-pays Make Patient Payments Critical

Wednesday, May 13th 2015 6:49 am
A new report by PriceWaterhouse Cooper shows what providers already know:  deductibles and co-pays are rising. In 2006 only 16% of insured individuals had deductibles of $1,000 or more. Today,...

The Truth Likely Lies in Your Doubts

Tuesday, June 24th 2014 1:08 pm
Dear KeyNotes,
 
I manage a small multi-specialty clinic in a suburban community.  We have 5 MDs, 3 PAs and 30 employees.  I have a clinical supervisor, a billing office manager, two certified coders, and...

Better Customer Service in the Business Office

Tuesday, June 17th 2014 1:08 pm
We all work in customer service.  Patients (customers) are too hard to come by and good reputations too diligently won to take customer service lightly, so ignore this truth at your peril. At...

Come on in, the water's fine! Sticking your toe in the RCM pool

Tuesday, April 8th 2014 1:08 pm
Several years ago the American Dental Association ran a commercial that said, "Ignore your teeth and they'll go away."  A healthy revenue cycle is a lot like that. There was a time...

Keep Your Practice Healthy by Using Performance Metrics

Tuesday, February 25th 2014 1:08 pm
"Mufasa."
"Ooo, do it again."
"Mufasa, Mufasa, MUFASA!"
"Ooo, it tingles!"...

The Billing Pros Announce ICD-10 Readiness

Monday, February 10th 2014 1:08 pm
La Crosse, WI  February 10, 2014 - The Billing Pros, a national provider of medical billing and revenue cycle management services, announced its ICD-10 readiness position today. All...

ICD-10 is Coming. Will Your Billing Department Be Ready?

Monday, December 9th 2013 1:41 pm
    Like it or not, the new ICD-10 diagnosis codes take effect on October 1, 2014. All healthcare providers are required to comply with the new regulations or they...

Just What Do You Mean, "Pay for Value?" Part III

Monday, December 9th 2013 1:39 pm
Part II of this series provided an overview of several pay-for-value reimbursement models. In this segment of "Just What Do You Mean, 'Pay for Value?'" we will look at a few more.
Network Participation based on Value Metrics

Providers Take Action to Meet Declining Reimbursement Challenges

Tuesday, July 30th 2013 11:12 am
J.K. Rowling, author of the Harry Potter series said, “It is a strange thing, but when you are dreading something, and would give anything to slow down time, it has a disobliging habit of...

Stone Soup - What Captain Kangaroo Can Teach Us About Revenue Cycle Management

Wednesday, March 13th 2013 9:19 am
Way back when I was a little kid and we only had three television channels (assuming the cloud cover and wind direction were co-operating), I would get up every morning at 8:00 AM to watch Captain...

Don't Try This at Home Part II - Why Better Source?

Thursday, February 28th 2013 8:54 am
Why Better-source? It saves time. Some EHR and PM vendors suggest that new technologies make billing as easy as hitting “send” and waiting for the money. Those in the trenches...

Don't Try This at Home - What Remodeling My Kitchen Taught Me about Medical Billing

Thursday, February 28th 2013 8:52 am
My wife and I recently began an extensive remodel of our kitchen, laundry and downstairs bath. Before he began, our contractor, Rodney (his real name) began to walk us through the process from...

past blogs

Promises and the Art of Not Keeping Them
Friday, June 2nd 9:24 am
Of Dementia and Documentation
Thursday, April 13th 12:14 pm
Miracle Cures and Medical Billing
Monday, April 3rd 8:46 am
More »


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The Billing Pros - Powered by Cvikota, is also affiliated with the following medical billing companies: HealthOne and EMS Billing Pros, as well as our website development division, Webteam, Inc. The Billing Pros serves clients nation-wide, including Wisconsin, Minnesota, Iowa, Illinois, Michigan, Nevada, California, Wyoming, Arizona, Tennessee, and Kentucky.