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Now What? Expectations in the RCM onboarding process.

Thursday, August 31st 2017 11:44 am
"If you can't describe what you are doing as a process, you don't know what you're doing."                        ...

Make "Payment Convenience" a Key Term in Your RCM Vocabulary

Thursday, August 17th 2017 11:27 am
For a while now, there has been a steady drum beat in the healthcare press regarding MACRA/MIPS and the importance of provider participation.  It is no stretch to say an entire industry has...

Cash may be king, but Cash Flow is the power behind the throne.

Friday, March 17th 2017 11:16 am
A friend of mine says, “Money isn’t the key to happiness, but if you have enough money, you can get a key made!”  That’s not really true, of course, but inconsistent cash...

Measuring Staff Performance - Part III

Monday, December 21st 2015 9:58 am
  "There are two possible outcomes: if the result confirms the hypothesis, then you've made a measurement. If the result is contrary to the hypothesis, then you've made a...

Measuring Staff Performance - Part I

Wednesday, December 9th 2015 8:33 am
"Measurement is the first step that leads to control and eventually to improvement. If you can't measure something, you  can't understand it. If you can't understand it,...

Come on in, the water's fine! Sticking your toe in the RCM pool

Tuesday, April 8th 2014 1:08 pm
Several years ago the American Dental Association ran a commercial that said, "Ignore your teeth and they'll go away."  A healthy revenue cycle is a lot like that. There was a time...

Just What Do You Mean, "Pay for Value?" Part I

Monday, September 16th 2013 11:38 am
There's a Chinese proverb that goes, "When the winds of change blow, some people build walls, others build windmills." In the business of healthcare, change is a ruthless beast. It...

Don't Try This at Home Part II - Why Better Source?

Thursday, February 28th 2013 8:54 am
Why Better-source? It saves time. Some EHR and PM vendors suggest that new technologies make billing as easy as hitting “send” and waiting for the money. Those in the trenches...

past blogs

Promises and the Art of Not Keeping Them
Friday, June 2nd 9:24 am
Of Dementia and Documentation
Thursday, April 13th 12:14 pm
Miracle Cures and Medical Billing
Monday, April 3rd 8:46 am
More »


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