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Of Dementia and Documentation

Thursday, April 13th 2017 12:14 pm
“I meant every word I didn’t say.”  -Jimmy Dunne
My mother is 90 and showing early signs of dementia.  She forgets things.  She occasionally suspects she has been robbed, or insists she is being singled out for persecution from among the...

Cash may be king, but Cash Flow is the power behind the throne.

Friday, March 17th 2017 11:16 am
A friend of mine says, “Money isn’t the key to happiness, but if you have enough money, you can get a key made!”  That’s not really true, of course, but inconsistent cash...

Measuring Staff Performance - Part III

Monday, December 21st 2015 9:58 am
  "There are two possible outcomes: if the result confirms the hypothesis, then you've made a measurement. If the result is contrary to the hypothesis, then you've made a...

Measuring Staff Performance - Part II

Wednesday, December 16th 2015 9:28 am
"Every line is the perfect length if you don't measure it."                                  ...

Measuring Staff Performance - Part I

Wednesday, December 9th 2015 8:33 am
"Measurement is the first step that leads to control and eventually to improvement. If you can't measure something, you  can't understand it. If you can't understand it,...

The Truth Likely Lies in Your Doubts

Tuesday, June 24th 2014 1:08 pm
Dear KeyNotes,
 
I manage a small multi-specialty clinic in a suburban community.  We have 5 MDs, 3 PAs and 30 employees.  I have a clinical supervisor, a billing office manager, two certified coders, and...

past blogs

Promises and the Art of Not Keeping Them
Friday, June 2nd 9:24 am
Of Dementia and Documentation
Thursday, April 13th 12:14 pm
Miracle Cures and Medical Billing
Monday, April 3rd 8:46 am
More »


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