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Now What? Expectations in the RCM onboarding process.

Thursday, August 31st 2017 11:44 am
"If you can't describe what you are doing as a process, you don't know what you're doing."                        ...

Cash may be king, but Cash Flow is the power behind the throne.

Friday, March 17th 2017 11:16 am
A friend of mine says, “Money isn’t the key to happiness, but if you have enough money, you can get a key made!”  That’s not really true, of course, but inconsistent cash...

Are you cash-flowing your patients' lives?

Tuesday, November 8th 2016 12:59 pm
Last night a member of my immediate family spent over two hours in urgent care - two doctors, four nurses working simultaneously, two separate blood draws, multiple tests and protocols. ...

Higher Deductibles and Co-pays Make Patient Payments Critical

Wednesday, May 13th 2015 6:49 am
A new report by PriceWaterhouse Cooper shows what providers already know:  deductibles and co-pays are rising. In 2006 only 16% of insured individuals had deductibles of $1,000 or more. Today,...

Better Customer Service in the Business Office

Tuesday, June 17th 2014 1:08 pm
We all work in customer service.  Patients (customers) are too hard to come by and good reputations too diligently won to take customer service lightly, so ignore this truth at your peril. At...

Opinion: Anger, Disappointment, and a Collective Sigh of Relief

Thursday, April 3rd 2014 1:08 pm
I have a friend who says, "We have to deal with the world the way it is, not the way we want it to be." By now everyone who pays attention knows that the unpredictable and chaotic kerfuffle...

KeyNotes Special Report: SGR and ICD-10 Legislation Update

Thursday, March 27th 2014 1:08 pm
The status of last minute legislation that would delay physician Medicare reimbursement cuts under the SGR and delay implementation of ICD-10 is fluid to say the least. Predictions concerning the...

ICD-10 is Coming. Will Your Billing Department Be Ready?

Monday, December 9th 2013 1:41 pm
    Like it or not, the new ICD-10 diagnosis codes take effect on October 1, 2014. All healthcare providers are required to comply with the new regulations or they...

past blogs

Promises and the Art of Not Keeping Them
Friday, June 2nd 9:24 am
Of Dementia and Documentation
Thursday, April 13th 12:14 pm
Miracle Cures and Medical Billing
Monday, April 3rd 8:46 am
More »


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The Billing Pros - Powered by Cvikota, is also affiliated with the following medical billing companies: HealthOne and EMS Billing Pros, as well as our website development division, Webteam, Inc. The Billing Pros serves clients nation-wide, including Wisconsin, Minnesota, Iowa, Illinois, Michigan, Nevada, California, Wyoming, Arizona, Tennessee, and Kentucky.